Untold Content is a team of former professors with years of experience conducting research and writing for corporate, nonprofit, university and federal government clients. Together, we have conducted over 250 interviews and written, edited, and designed over 300 oral histories, research studies, reports, and analyses. Our federal government research studies and publications have supported multiple national public initiatives, including Rural Veterans Access to Care Initiative, MyVA Access, VHA Homeless Programs, and the National Women’s Health Program. We have developed engaging experiential content for the Department of Labor, and written award-winning research summaries for the Millennium Challenge Corporation. We conducted over 100 patient and provider interviews and co-authored a ten-chaptered book for the VHA titled, VA’s Lean Healthcare Transformation: Innovating the Veteran Patient Experience, which reveals how systems engineering approaches improve efficiency, efficacy and the patient experience within healthcare services.
Research Writers with Eyes for Innovation
We are research writers and storytellers committed to revealing untold stories for insight and impact. Our ethnographic research has taken us from Appalachia to Palo Alto to collect oral and institutional histories and report on qualitative findings. Untold Content’s experience in writing and editing deliverables like video and audio interviews, research publications, analytical reports, thematic analyses, and technical briefs prepares us to effectively glean the communication priorities and stylistic expectations of our clients; participate as collaborative writing partners; and support your mission.
As trained researchers, we are adept at multiple data analysis and reporting tools: We are highly proficient at using Excel to analyze qualitative data; Word to write and edit documents collaboratively with Track Changes; and InDesign to build compelling and clear report designs. We are capable of conducting background research, literature reviews, qualitative analyses, and providing research support. We translate stories and insights into compelling narratives that support institutional decision-making.
Technical Writers with Expert Eyes for Quality
As former university professors with a collective 25+ years of teaching experience, we understand the importance of collaboration and revision. Using a pilot/co-pilot approach, we ensure that every deliverable is reviewed by at least two of our writers for grammar, style, clarity, and meaning. It is our joy to produce content that is engaging and understandable to a wide range of readers, and therefore have experience implementing best practices like federal plain language guidelines, 508 compliance checklists, and discipline-specific style guides.